Northfield Studio
Website care report
August 2026

Prepared for Harbor Dental · harbordental.example

All good

Your website was up 99.97% of August.

Hi Sam, August was steady. Your site was down once, for 13 minutes on August 14, and it was back up the same afternoon. We finished all 4 requests you sent, including the new team photos and Dr. Chen's bio. Your domain renews in October; the details are below.

Maya, Northfield Studio

99.97%
Uptime
1
Incident, fixed
4
Requests completed
3.5 h
Of 4 care hours used

Uptime

Up 99.97% of the time, with 13 minutes of downtime in 31 days.

Aug 1Aug 31

Each bar is one day. The striped red bar on August 14 is the 13-minute outage described below.

We check your site every 5 minutes and confirm any problem from 3 locations before we act.

Incidents and fixes

Aug 14 2:10 PM to 2:23 PM Eastern · 13 minutesResolved
What happened
Your site returned a server error (503), so visitors couldn't load it.
What we did
We contacted your host, who restarted the server. Then we checked the booking page and the contact form, and both worked.

Requests completed

CompletedRequestTime
Aug 4Update holiday hours for Labor Day30 min
Aug 11Replace the team photos on the About page1 h 15 min
Aug 19Add Dr. Chen's bio to the Team page45 min
Aug 27Fix the phone number link in the footer15 min
Total2 h 45 min

Hours used

3 h 30 min used of the 4 hours in your plan.

Requests 2 h 45 min
General care 45 min
Unused 30 min

General care is the monthly review of your forms and key pages. Your plan doesn't carry unused hours into next month.

Renewals coming up

ItemRenewsWhen
Domain
harbordental.example, with your registrar		Oct 12, 2026In 41 days
SSL certificate
Renews automatically with your host		Nov 3, 2026In 63 days

Nothing to do yet. We'll tell you if a renewal needs attention.

Recommendations

  1. Compress 3 large images on the Services pageEach is over 500 KB, which slows the page on phones. It takes us about 30 minutes from your plan's hours.
  2. Add descriptions to 6 images6 images on the About and Team pages have no alt text. Screen readers and search engines use it to understand what the images show.
  3. Renew your domain for more than one yearIt renews on October 12. A multi-year renewal means one less date to track, and no lapse if a card expires.